Terms of Use

Welcome to MailCracker.Pro (the “Site”). By accessing or using this Site, including any tools or reports provided through it, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use the Site. We reserve the right to update these Terms at any time without notice. Continued use of the Site constitutes your acceptance of any changes.

1. Use of the Service

MailCracker.Pro provides tools for analyzing email content and testing inbox deliverability. You may use the service for lawful, personal, or business-related purposes, as long as you do not abuse or misuse the system. We grant you a limited, revocable, non-exclusive license to access and use the Site and to view or download test results solely for your internal use.

2. Registration & Access

Some features (such as the Deliverability Test) require registration. You may register using your email address or via Google login. Without registration, you may run up to 3 free Spam Checks. After registration, you will gain access to additional features and tools. You are responsible for maintaining the security of your account. We may suspend or terminate access if these Terms are violated.

3. Acceptable Use Policy

You agree not to misuse the service. Prohibited actions include, but are not limited to:
  • Submitting or analyzing malicious content (spam, phishing, malware, scams)
  • Using our test addresses to send actual campaigns or bulk mailings
  • Attempting to reverse engineer, tamper with, or resell any part of the service
  • Automating excessive requests or load testing without permission
  • Circumventing account or feature limitations
  • Using the service for any illegal or unethical activities
We reserve the right to block, suspend, or delete any account engaging in abusive, illegal, or harmful behavior — without prior notice. If you're unsure whether your use is allowed, please contact us in advance.

4. Disclaimers

MailCracker.Pro is provided "as is" and without warranties of any kind. We do not guarantee:
  • That your tested emails will land in the inbox
  • That spam filter results will match your live email campaigns
  • Continuous or error-free operation of the service
You use the service at your own risk. All results are for informational and testing purposes only.

5. Limitation of Liability

To the fullest extent permitted by law, MailCracker.Pro shall not be liable for any direct or indirect damages resulting from:
  • Use or inability to use the Site or its services
  • Loss of data, email delivery failures, or business interruption
  • Errors, bugs, downtime, or inaccurate results
  • The actions or performance of third-party email providers or services
If you are dissatisfied with the service, your sole remedy is to stop using it or request a refund (see Section 6).

6. Subscription, Billing & Refund Policy

Plans & Charges
We may offer paid subscription plans. Charges are based on your selected tier and billing cycle (monthly or annual). Taxes or payment processing fees may apply.
Refund Policy
You may request a refund under the following conditions:
  • Monthly plans: Refunds are available within 7 days of purchase if no paid features (e.g. credits, tests) were used.
  • Annual plans: Partial refunds may be issued for unused months beyond your cancellation date.
To request a refund, contact [email protected] with your account email and a brief reason. Refunds are processed to your original payment method within 5–10 business days.
We reserve the right to deny refunds in cases of abuse, fraud, or excessive usage.

7. Account Termination & Deletion

You may cancel your subscription at any time from your account dashboard. Your paid features will remain available until the end of your billing cycle. To delete your account and associated data, please contact us at [email protected].
We may suspend or delete accounts at our discretion:
  • If inactive for over 12 months (for free plans)
  • Immediately and without notice if Terms are violated

8. Third-Party Tools & Services

This Site may reference or interact with third-party platforms (e.g., Gmail, Outlook, spam filters). We are not affiliated with or endorsed by these entities. Our test results are intended for simulation and diagnostic purposes only. They are not certified by any third-party provider.

9. Legal & Jurisdiction

MailCracker.Pro is operated in good faith and intended for users based in the United States. These Terms are governed by the laws of the United States. The exact legal entity and jurisdiction will be specified upon official company registration. If any clause in these Terms is found unenforceable, the rest shall remain in effect.

10. Contact Us

If you have questions about these Terms, please email:[email protected]