Privacy Policy

This Privacy Policy describes how MailCracker.Pro (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website or use our services.
By accessing MailCracker.Pro, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:
  • Account Information: email address, name (if provided), and login credentials (we store only hashed passwords).
  • Login & Technical Data: IP address, browser user agent, and device metadata.
  • Service Data: content of email messages sent to our test addresses (used for deliverability and spam analysis).
  • Google Account Info: if you log in with Google, we receive your email address and basic profile data.
  • Analytics Data: we use Google Analytics to track usage and performance of the site.
We do not knowingly collect or process sensitive personal data (e.g. race, religion, health data).

2. How We Use Your Data

We use your information to:
  • Provide access to our deliverability and spam testing tools
  • Generate reports based on the emails you test
  • Improve our services and monitor performance (via analytics)
  • Communicate with you about your account or service usage
  • Detect and prevent fraud or abuse of the platform
We do not sell your personal data to any third parties.

3. Data Storage & Hosting

All data is securely hosted on Hetzner Cloud servers located in the European Union (Germany). Although we are a US-oriented service, users from the EU, Canada, and Australia may also access the platform. We take reasonable steps to ensure data protection under applicable international laws.

4. Sharing with Third Parties

We may share minimal information with trusted third-party services that help us operate the platform, such as:
  • Google Analytics (for site analytics)
  • Authentication providers (Google OAuth)
  • Infrastructure partners (e.g., cloud hosting providers)
These services are bound by their own privacy and data protection agreements.
We do not allow any third party to access or use your email test content for their own purposes.

5. Email Test Content

When you use our service, you may send test emails to designated addresses (e.g. for spam or inbox analysis). We store these messages temporarily to generate reports and improve our detection algorithms. We never share the content of your test emails with external parties.

6. Communication & Emails

We may send you service-related emails (e.g. report notifications, important updates). In the future, we may send promotional or educational emails — you will have the ability to opt out at any time.

7. Your Rights

You may:
  • Request a copy of your personal data
  • Request correction or deletion of your account and associated data
  • Opt out of promotional communications (when enabled)
To make such a request, contact us at: [email protected]
We will respond to requests within a reasonable time frame.

8. Data Retention

  • Spam and deliverability test data may be stored temporarily to provide accurate results.
  • Your account information is retained while your account is active.
  • Inactive free accounts may be deleted after 12 months of inactivity.
You may request full deletion at any time.

9. Cookies & Tracking

At this time, we do not use marketing cookies or any persistent tracking pixels. We may use basic technical cookies to enable core functionality (e.g. login sessions), and we use Google Analytics for aggregate traffic statistics.

10. Security

We implement reasonable technical and organizational measures to protect your information, including encrypted data in transit and secure account access. However, no system is completely secure. Use the service at your own discretion and avoid testing emails that contain sensitive or regulated data.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact:[email protected]